Amatus VIP Fast Track & VIP airport services

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Fast Track · Meet & Assist · Concierge

Skip the queues. Travel like a VIP.

Personal assistance from kerbside to aircraft door — passport control, security and boarding handled by our team at every airport we serve.

11airports
6countries
4languages
24/7support

40–90 minutes saved

Dedicated lanes at passport control and security, on arrival and on departure.

Local teams, one contact

Vetted providers at each airport, coordinated by a single concierge who knows your booking.

Fixed price, paid online

Availability confirmed before you pay. Secure payment link, invoice by email.

Discreet and compliant

Documents handled under GDPR and deleted once your service is complete.

How it works

Four steps, a few minutes

Choose

Pick your airport and the service you need.

Request

Fill in a short form: flight, date, passengers.

Pay

We confirm availability and send a secure payment link.

Travel

Confirmation and invoice by email. Your assistant meets you.

FAQ

Frequently asked questions

How far in advance should I book?

24 hours is comfortable for most airports. We often accept same-day requests — contact us and we will confirm within the hour.

What does airport Fast Track include?

Security Fast Track gives access to a designated screening queue. Meet & Assist adds an escort and help with the route through the terminal. A private VIP terminal package can also include separate facilities, refreshments and an aircraft transfer. Passport control, baggage delivery and customs remain under the relevant authorities or airline. Priority access never removes a required check or guarantees a fixed exit time.

Does Fast Track or Meet & Assist replace passport or visa checks?

No. Passport control, baggage delivery and customs remain under the relevant authorities or airline, and Fast Track or Meet & Assist does not grant permission to enter a country. Check the entry rules for your nationality and itinerary before you travel.

Where will I meet my assistant?

The meeting point depends on the airport, terminal and service you choose: at the aircraft, at the terminal entrance, at a service desk or in the public arrivals hall. The exact place and time are confirmed in writing in your booking confirmation.

Where exactly will I be met?

For arrivals, your assistant waits at the air bridge with a name sign. For departures, at the terminal entrance. Exact meeting points are sent with your confirmation.

Can you help with a very short connection?

Yes — that is what Transit Assistance is for. Tell us both flight numbers and we will confirm whether the connection is realistic before you pay.

Personal request

Not sure what you need?

Describe your trip in your own words. Our team will propose the right assistance and a fixed price.

Send a request