Skip the queues. Travel like a VIP.
Fast Track · Meet & Assist · Concierge
Personal airport assistance on arrival, departure and connections — the meeting point, route and price are confirmed in writing for your flight.
Why Amatus VIP
Less time in queues
Fast Track lanes or an escorted route where the airport offers them, on arrival and on departure.
Local teams, one contact
Vetted providers at each airport, coordinated by a single concierge who knows your booking.
Price confirmed in writing
Our team checks availability and confirms the final price by email within 24 hours.
Discreet and compliant
Personal data handled under the GDPR and deleted on a fixed retention schedule.
What we do
Services at every stage of the journey
Choose the assistance you need. Everything is delivered by vetted local teams and coordinated by your Amatus concierge.
Arrival Fast Track
Personal assistance on arrival: guidance through the formalities, help with baggage and a handover to your driver.
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Departure Fast Track
Personal assistance on departure: help at check-in, the Fast Track route through security where available and an escort towards the gate.
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Transit Assistance
Guided connection between flights, including terminal changes and short layovers.
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Where we operate
Find your airport
Greece
Athens International Airport ATH
Greece's main international gateway, with Main and Satellite terminals and island connections.
United Arab Emirates
Dubai International Airport DXB
Three terminals and long distances — assistance planned around your terminal and flight.
Germany
Frankfurt Airport FRA
A major connecting hub with Terminal 3 open since April 2026 — allow extra time for terminal changes.
Cyprus
Larnaca International Airport LCA
Cyprus's main airport — assistance on arrival, departure and connections.
Germany
Munich Airport MUC
Five-star hub with dedicated VIP facilities and short walking distances.
France
Paris Charles de Gaulle CDG
Three terminals, long transfers — a connection best handled by an assistant.
How it works
Four steps, a few minutes
Choose
Pick your airport and the service you need.
Request
Fill in a short form: flight, date, passengers.
Confirm
We confirm availability and the final price within 24 hours.
Travel
Your assistant meets you at the agreed point.
Frequently asked questions
How far in advance should I book?
24 hours ahead is comfortable for most airports. Same-day requests are sometimes possible — send your request as early as you can and we will confirm availability in writing.
What does airport Fast Track include?
Security Fast Track gives access to a designated screening queue. Meet & Assist adds an escort and help with the route through the terminal. A private VIP terminal package can also include separate facilities, refreshments and an aircraft transfer. Passport control, baggage delivery and customs remain under the relevant authorities or airline. Priority access never removes a required check or guarantees a fixed exit time.
Does Fast Track or Meet & Assist replace passport or visa checks?
No. Passport control, baggage delivery and customs remain under the relevant authorities or airline, and Fast Track or Meet & Assist does not grant permission to enter a country. Check the entry rules for your nationality and itinerary before you travel.
Where will I meet my assistant?
The meeting point depends on the airport, terminal and service: at the aircraft, at the terminal entrance, at a service desk or in the public arrivals hall. The exact place and time are confirmed in writing for your flight before you travel.
Can you help with a very short connection?
Yes — that is what Transit Assistance is for. Send both flight numbers and we will check whether the connection is realistic before we confirm.
How do I pay?
Nothing is charged when you send a request. We first confirm availability and the final price in writing and send the payment details together with that confirmation. Companies receive an invoice.
Personal request
Not sure what you need?
Describe your trip in your own words. Our team will propose the right assistance and a fixed price.